Returns & exchanges

Every SANEQ mat is printed to order, so we cannot accept returns for change of mind.

Damaged or defective? Email saneqbusiness@proton.me within 30 days of delivery with your order number and a photo. We replace or refund at no cost, no need to send the item back.

Lost in transit? If tracking shows no movement for 3 weeks, contact us and we will reship.